FAQ'S
Frequently Asked Questions (FAQs) - WroldTrends.shop
Welcome to the WroldTrends.shop FAQ page! Here, we’ve answered some of the most common questions to help you have a smooth shopping experience. If you have any further questions, feel free to contact our customer support team.
1. How do I place an order on WroldTrends.shop?
Placing an order is simple:
- Browse our categories to find the products you want.
- Select the item, choose the desired size or color, and click Add to Cart.
- When you're ready, go to your cart and proceed to checkout.
- Fill in your shipping address, choose your payment method, and confirm your order.
For a step-by-step guide, check our [How to Order] page.
2. What payment methods do you accept?
We accept a variety of secure payment methods to ensure a smooth transaction:
- Credit/Debit Cards
- Cash on Delivery (COD)
- Bank Transfers
- Mobile Wallets (if available)
You can select the payment option that is most convenient for you during checkout.
3. How long will it take for my order to arrive?
Delivery times depend on your location:
- Major cities (e.g., Karachi, Lahore, Islamabad) usually receive deliveries within 2-5 business days.
- Other areas may take up to 5-7 business days.
- For faster delivery, we offer express shipping (1-2 days, available in select cities).
You’ll receive a tracking number once your order is dispatched so you can monitor its progress.
4. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number by email or SMS. You can use this to track your order status via our website or the courier's tracking page.
5. What should I do if my order is delayed?
If your order hasn’t arrived by the expected delivery date, please contact our customer support team at [Insert Email Address] or [Insert Phone Number]. We will track the shipment and provide an update.
6. Do you offer free shipping?
Yes! We offer free shipping on orders over a certain amount. Please check our promotions page or during checkout for more details.
For orders below the threshold, standard shipping charges may apply based on your location and the size of the order.
7. Can I change my order after placing it?
We aim to process orders as quickly as possible, so changes can only be made if the order hasn’t been shipped yet. If you need to update your order, please contact us immediately at [Worldtrendsshop@gmail.com] or [+92 3218853575].
8. What is your return/exchange policy?
If you're not completely satisfied with your purchase, we offer an exchange policy within 7 days of delivery. The item must be unused, in its original condition, and with all tags intact. For more details, check our [Exchange Policy] page.
9. Are your products guaranteed authentic?
Yes! All products sold on WroldTrends.shop are 100% authentic, sourced from trusted suppliers and well-known brands. We ensure the highest quality standards for all our items.
10. How do I contact customer support?
If you have any questions or need assistance, feel free to reach out to us:
- Email: [Worldtrendsshop@gmail.com]
- Phone: [+92 3218853575]
- Address: [Main canal road Mughal Pura Lahore Pakistan]
Our customer support team is available to assist you Monday to Friday from 9:00 AM to 6:00 PM.
11. Can I cancel my order?
You can cancel your order only if it hasn’t been shipped yet. Please contact us as soon as possible at [Insert Email Address] or [Insert Phone Number] to request a cancellation. Once an order is shipped, we are unable to cancel it, but you can return it for an exchange according to our return policy.
12. Do you ship internationally?
At the moment, WroldTrends.shop only offers shipping within Pakistan. We are working on expanding our delivery options and will notify you once international shipping becomes available.
13. How do I know if a product is in stock?
Product availability is displayed on the product page. If an item is out of stock, it will be clearly marked as “Out of Stock”. You can also sign up for restock notifications to be alerted when the product is available again.